Shipping & Returns
Shipping Information
At Olya Body, we work hard to ensure your order is processed and shipped as quickly as possible. All orders are carefully packed and dispatched with reliable delivery partners.
- Processing Time: Orders are processed within 1–3 business days.
- Shipping Area: France and selected European countries.
- Delivery Time: Estimated delivery times vary depending on location.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
For any shipping-related questions, please contact us at support@olyabody.com.
Returns & Exchanges
Due to the nature of our products, we encourage customers to carefully review sizing information before placing an order.
If you experience an issue with your order, please contact our support team so we can assist you. Each request is reviewed individually to ensure fair and appropriate solutions.
- Items must be unused, unworn, and in original packaging.
- Proof of purchase is required for any return request.
- Return requests must be submitted within the timeframe specified in our policy.
To request a return or exchange, please email returns@olyabody.com with your order number and reason for the request.
Important Notes
Shipping costs are non-refundable unless the return is due to an error on our part. Customers may be responsible for return shipping costs where applicable.
Olya Body reserves the right to refuse returns that do not meet the conditions outlined above.
For general questions or assistance, please contact support@olyabody.com.